Disclaimer
AI Search is a pilot project—currently in beta—that uses GPT-5 technology to simplify the process of searching for and understanding banking products.
AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and should be used for information purposes only. The Service may sometimes provide inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter any personal data or other confidential information into this service.
Use of AI Search implies acceptance of the Terms and Conditions.
By accessing and using the service you accept these terms and conditions without reservation. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.
Banca Transilvania does not provide any guarantee regarding the answers provided by this service.
AI Search provides answers algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot be held responsible for the content provided.
AI Search does not provide answers to personalized questions, so by using AI Search you agree not to provide and not to enter any personal data or other confidential information in the messages/questions you submit. In case you do not comply with this obligation, by inserting personal data/confidential information into AI Search, you consent to the processing of this data for the purpose of providing the service (answers to the questions you submit), as well as for the improvement of the algorithmic model of the robot by its developer.
Any information provided by users during their interaction with AI Search will be treated confidentially and will be disclosed only to recipients who have a right and need to know.
The content provided by AI Search is for information purposes only.
Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in termination of the interaction.
AI Search does not provide financial, legal or professional advice and is not a substitute for consultation with human experts or professionals specializing in the field. Users should not rely on the information provided by AI Search for decision making.
The Bank reserves the right to discontinue the AI Search service at any time without prior notice.
Terms and conditions may be revised/updated at any time.
