This page is automatically translated from Romanian into English.

Open account

Terms and conditions

BT Capital Partners S.A. ("BT Capital Partners" or "BTCP") owns the intellectual property rights (including database rights) in the trademarks, logos and all other materials displayed on this site. BT Capital Partners reserves the right to change the content and/or structure of the site at any time and without prior notice.

None of the information on this site - relating to BTCP - should be considered an offer. This site does not contain advice or recommendations on making any decision whatsoever.

Thus, BTCP cannot be held responsible for any damage caused to the user of the site. Reproduction, distribution or publication in any form of the content of the materials presented on this site by any person without the written consent of BT Capital Partners is prohibited.

BT Capital Partners does not warrant that the information appearing on this site is error-free, although BTCP makes every effort to provide up-to-date and accurate information.

Anyone wishing to enquire about and/or purchase one of the services or products presented on the website is kindly requested to contact any of the BT Capital Partners units to find out details - availability, contractual terms, fees, charges and commissions, exchange rate, etc.

BT Capital Partners cannot be held legally responsible for any damage, harm or loss caused to the user of the website due to erroneous information. Information is subject to change at any time and no guarantee can be given as to the accuracy, completeness or timeliness of the information provided.

BT Capital Partners cannot guarantee or control the timeliness and accuracy of the information on third party websites referred to on the bank's website.

This site uses several codes to track visitor behaviour on the site. These codes do not identify individual users of the site and are not linked to personal data.

The rights and obligations of users of the Site and of BTCP hereunder shall be interpreted and governed in accordance with Romanian law. If you have any questions regarding these terms, please contact us.

I have read the above and agree to the above Terms and Conditions.

Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
Search tips
Powered by Azure OpenAI GPT4
AI Search provides automatically generated answers, using GPT4 technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and should be used for information purposes only. The Service may sometimes provide inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter any personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

By accessing and using the service you accept these terms and conditions without reservation. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee regarding the answers provided by this service.

AI Search provides answers algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot be held responsible for the content provided.

AI Search does not provide answers to personalized questions, so by using AI Search you agree not to provide and not to enter any personal data or other confidential information in the messages/questions you submit. In case you do not comply with this obligation, by inserting personal data/confidential information into AI Search, you consent to the processing of this data for the purpose of providing the service (answers to the questions you submit), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will be disclosed only to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in termination of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consultation with human experts or professionals specializing in the field. Users should not rely on the information provided by AI Search for decision making.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.